The program begins with an assessment of the practice from a leadership and individual strengths perspective as well as what systems the practice has in place to run the office efficiently. All leaders and team members are then guided to solve any people or process challenges through applying the assessment insights. We will guide the development of a clear and compelling vision and mission. Based on your goals and vision, practice optimization training and/or patient experience improvements will be implemented.

The following areas will be explored: hiring, purpose, leadership performance, team performance, exceptional patient interactions, and creating efficient and profitable business systems. The end result is a highly effective, motivated, collaborative team that is ready and able to provide your patients with the best care and experiences. This program can help increase new patient acquisition, case acceptance, patient retention, overall profit, and ultimately the elimination of insurance network relationships.

We will improve interpersonal understanding and communication to develop optimal collaboration amongst your leaders and team members. We will enhance connection, communication, education, and influence between your team and your patients.

WITH THIS PROGRAM, YOU’LL RECEIVE:

• Core-Four strengths and style assessments for each leader and team member.
• Business systems performance assessments.
• Personalized strengths-based leadership and team training content and engagement learning for ongoing development within the purpose-driven mission.
• Weekly 50 minute coaching calls. These can be split and alternate between owners, other leaders, full team, or any combination. The focus of these calls is the application of current training, sharing assessment insights, interactive growth exercises, answering questions and solving issues that arise, brainstorming and exploring new direction and ideas, resolving leader and team conflicts. Calls will be with Jessica or Matthew at different times depending on practice needs and current training focus. You will get the best of both.
• Onsite observation and training with the team to implement systems optimization and/or patient experience strategies. *Travel and accommodations not included in monthly program investment (Approximate expense $1,500, may vary depending on distance/location).
• Hiring guidance for role and team fit.